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Expand Healthcare IT Career Horizons With Stoltenberg

Current Opportunities

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Stoltenberg Consulting continues to grow as we actively hire healthcare IT consultants, analysts, and help desk agents. Our team members live throughout the United States and travel to our clients as needed, working remotely whenever possible. See our current job openings below:


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Updated 11/13/2023

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Stoltenberg Consulting is not responsible for any verbiage listed within third-party job posting sites. The only official job postings for Stoltenberg reside within our website on the Careers page.

Currently seeking a full-time, fully remote IT Project Manager to aid in the procurement, planning, execution, and implementation of Epic at a recently acquired hospital under the client site. This position may also be used to backfill current projects as needed to allow in-house staff to devote time to the implementation.

Required Skills & Abilities:

  • Extensive experience in healthcare IT and/or public sector project management
  • 5 or more years verifiable experience leading complex projects within healthcare domain
  • Proven track record in vendor management, collaboration with IT staff and clinicians
  • Knowledge of analysis methods to estimate project cost, resources, time and deliverables
  • Demonstrated experience in use of traditional project management tools and communication as well as detailed documentation of decisions and other key project artifacts
  • Demonstrated experience in managing project scope, timeline and budget
  • Ability to track project tasks to execution
  • Work with department managers to identify resources
  • Ability to effectively facilitate meetings
  • Ability to focus stakeholders on critical issues and put other issues, with consensus into a futures/parking lot

Certifications & Educational Requirements:

  • Project Management Professional (PMP) certification

Logistics:

  • Working in PST Time Zone (Must be willing to work EST hours Monday-Friday)
  • Start Date: ASAP
  • Estimated 6-Month Initial agreement; followed by extensions as needed depending on timeline
  • Travel Requirements: Fully Remote, Preference given to candidates in San Francisco Bay Area
  • Full-Time (40 Hours per Week)

Please complete the form at the top of the page to apply.

Currently seeking a full-time, fully remote Epic Application Coordinator for the implementation and post-live stabilization and optimization of a recently acquired hospital site. The go-live for the new site is slated for the first quarter of 2025, with Epic (HealthLink) as the Electronic Medical Record.

Requirements:

  • Experience: 3+ years of Epic application build and Epic implementation experience at a health system in one or more of the following modules: Radiant, Willow/Willow Inpatient, Willow Inventory, Professional Billing and/or Professional Billing Claims, Charge Router, OpTime, Anesthesia, Inpatient, ASAP/ClinDoc, HIM( HIM ROI, HIM Hospital Coding, HIM Deficiency Tracking)
  • Experience in business analysis and project management
  • Epic implementation at a health system/hospital
  • Experience with safety net hospitals
  • Ability to lead and take ownership of assigned tasks with minimal guidance
  • Ability to translate business need with technical requirements and vice versa

Key Responsibilities Include:

  • Identify and document business and technical requirements
  • Define, document and execute new or revised workflow build within the system
  • Maintain, document and build integration workflows with third party applications
  • Test accuracy and viability of defined workflows and build
  • Assess success of implementation and assist in resolution of issues post go-live to stabilize project
  • Provide guidance on workflow and build optimization for future phases of the project

Typical Tasks:

  • Interviewing end-users and stakeholders to create business, functional and technical requirement documents based on captured data in accordance with departmental protocols/standards
  • Supporting the process of making the best decisions associated with the configuration options available within the Epic software
  • Analyzing business operations and investigating end-user preferences while making build decisions with standardization in mind
  • Recommending process improvements and enhancements for better operational performance and implementing those recommendations within the Epic system
  • Maintaining regular communication with operations, Epic representatives and client staff by participating in relevant project and team meetings
  • Attending/coordinating meetings to perform ongoing review of end user issues with workflows and system capabilities
  • Adhering to change management, data migration and peer review guidelines
  • Ensuring interoperability between Epic applications and other supporting applications, including consideration of inbound and outbound interfacing functions
  • Designing, developing, modifying and implementing testing processes including scripts, recording of results and facilitating end-user testing
  • Providing information to instructional designers to facilitate training
  • Documenting work time and progress according to department procedures, such as through remote activity logs and build tracking documents

Logistics:

  • Working in PST Time Zone (Must be willing to work EST hours Monday-Friday)
  • Start Date: ASAP
  • Estimated 6-Month Initial agreement; followed by extensions as needed depending on timeline
  • Travel Requirements: Fully Remote, Preference given to candidates in San Francisco Bay Area
  • Full-Time (40 Hours per Week)

Please complete the form at the top of the page to apply.

Currently seeking a full-time, remote MEDITECH Patient Access, Scheduling and Intrado Analyst to support a client health system. This resource will be responsible for providing remote daily care and feeding to the MEDITECH Expanse application, while client internal team supports Epic implementation initiatives. Support will include supporting end-user ticket requests, completing approved change requests, maintenance and modification of system as needed, and validation of performance through all necessary upgrades and patching required for the Epic cutover.

Requirements:

  • Minimum of 5 years' experience with supporting MEDITECH Patient Access, Scheduling and Intrado
  • Additional experience with Agility, Patient Ping, Metz, GMR, and InDemand preferred
  • Must have strong verbal and communication skills

Logistics:

  • Must be willing to work EST hours Monday-Friday
  • Start Date: Late October 2024
  • Estimated 18-Month initial agreement, followed by extensions as needed depending on implementation timeline (likely closer to 24 months)
  • Travel Requirements: Must be willing to travel on-site for three-week knowledge transfer period, followed by primarily remote support
  • Full-Time (40 Hours per Week)
  • Must be willing to participate in on-call rotation (additional pay associated)

Please complete the form at the top of the page to apply.

Currently seeking a full-time, fully remote SQL, Meditech DR, NPR, and Medisolv Analyst to support a client health system. This resource will be responsible for providing remote daily care and feeding to the MEDITECH Expanse application reporting, while client internal team supports Epic implementation initiatives. Support will include supporting end-user ticket requests, completing approved change requests, maintenance and modification of existing reports, troubleshooting job failures, and validation of performance through all necessary upgrades and patching required for the Epic cutover.

Requirements:

  • Minimum of 5 years' experience with supporting SQL, MEDITECH DR, and NPR
  • Preference given to candidates with experience supporting Medisolv
  • Additional experience with Power BI, SSRS, SSIS, Micro Strategy BCA, Stored Procedures, and Temp Tables is desired
  • Must have strong verbal and communication skills

Logistics:

  • Must be willing to work EST hours Monday-Friday
  • Start Date: Late October 2024
  • Estimated 18-Month initial agreement, followed by extensions as needed depending on implementation timeline (likely closer to 24 months)
  • Travel Requirements: Must be willing to travel on-site for three-week knowledge transfer period, followed by primarily remote support
  • Full-Time (40 Hours per Week)
  • Must be willing to participate in on-call rotation (additional pay associated)

Please complete the form at the top of the page to apply.

Currently seeking Epic go-live support analysts with experience in assisting and supporting end users with Epic application issues and departmental workflows during a four-week go-live for a client health system. All support will be provided on-site.

Responsibilities:

  • Provide daily on-site Tier 1 support to end users on a variety of application issues, escalating to support teams as necessary
  • Identify, research, and resolve Epic application issues
  • Respond to end-user questions or issues regarding clinical aspects of Epic applications, such as workflow issues, application errors, user access, etc.
  • Receive, analyze, and process support requests submitted by end users, like master files and category list modifications, smart lists, text, note support, etc.
  • Understand client's latest configurations and changes to Epic modules
  • Document, track, and monitor problems to ensure timely resolution

Qualifications:

  • Credentialed in one or more Epic applications
  • Prior experience supporting a hospital, health system or care network is required
  • 2 years' experience in an Epic end-user support role, service desk or experience using Epic in a clinical setting for 5+ years
  • Must have strong customer service skills and the ability to troubleshoot and solve problems
  • Requires excellent written and oral communication skills

Logistics:

  • Must be willing to travel
  • On-Site for 4 Weeks
  • Client is located in Eastern (EST) Time Zone
  • Pay Structure: Hourly Pay with Travel Per Diem

Please complete the form at the top of the page to apply.

Currently seeking a full-time, fully remote Medilinks Analyst to support a client health system legacy support engagement. This resource will be responsible for providing remote daily care and feeding to the Medilinks (WellSky Rehab) application, while client internal team supports Epic implementation initiatives. Support will include supporting end-user ticket requests and access, completing approved change requests such as build within the dictionary, troubleshooting errors within the application, inbound/outbound interface (ADT) support, support for bi-weekly software updates, and supporting the application through any necessary upgrades and patching required for Epic cutover. Additional responsibilities may include providing end-user training for the Medilinks/WellSky platform using existing training materials and support documentation.

Requirements:

  • Minimum of 5 years' experience with supporting the Medilinks (WellySky Rehab) application
  • Must have strong verbal and communication skills
  • Preference given to candidates who have experience with training end users of all levels

Logistics:

  • Working in EST Time Zone (Must be willing to work EST hours Monday-Friday)
  • Start Date: Late October 2024
  • Estimated 18-Month Initial agreement; followed by extensions as needed depending on implementation timeline (likely closer to 24 months)
  • Travel Requirements: Must be willing to travel on-site for knowledge transfer (3 Weeks), followed by primarily remote support
  • Full-Time (40 Hours per Week)
  • Must be willing to participate in on-call rotation (additional pay associated)

Please complete the form at the top of the page to apply.

Currently seeking a full-time, fully remote Integration Analyst to support Summit integration engine and associated interfaces for a client health system's legacy support project. This resource will be responsible for providing remote daily care and feeding to the Summit environment and interfaces, while client internal team support Epic implementation initiatives. Support will include completing approved change requests and break/fix, troubleshooting errors as required, and providing support for any necessary application upgrades and patching required for Epic cutover.

Requirements:

  • Minimum of 5 years' experience with supporting Summit Integration Engine
  • Preference given to candidates with experience with Meditech configuration within Summit

Logistics:

  • Working in EST Time Zone (Must be willing to work EST hours Monday-Friday)
  • Start Date: Late October 2024
  • Estimated 18-Month Initial agreement; followed by extensions as needed depending on implementation timeline (likely closer to 24 months)
  • Travel Requirements: Must be willing to travel on-site for knowledge transfer (3 Weeks), followed by primarily remote support
  • Full-Time (40 Hours per Week)
  • Must be willing to participate in on-call rotation (additional pay associated)

Please complete the form at the top of the page to apply.

Currently seeking a full-time, fully remote MEDITECH Expanse Analyst for a client health system. This resource will be responsible for providing remote daily care and feeding to the MEDITECH Expanse application, while client internal team supports Epic implementation initiatives. Support will include supporting end-user ticket requests, completing approved change requests, troubleshooting errors within the application, and supporting the application through any necessary upgrades and patching required for Epic cutover. Additional responsibilities may include providing end-user training for the MEDITECH Expanse platform using existing training materials and support documentation.

Requirements:

  • Minimum of 5 years' experience with supporting the Meditech Expanse application
  • Experience with MEDITECH Expanse: Clinical Documentation, Provider Documentation, PCS
  • Must have strong verbal and communication skills
  • Preference given to candidates who have experience with training end users of all levels

Logistics:

  • Working in EST Time Zone (Must be willing to work EST hours Monday-Friday)
  • Start Date: Late October 2024
  • Estimated 18-Month Initial agreement; followed by extensions as needed depending on implementation timeline (likely closer to 24 months)
  • Travel Requirements: Must be willing to travel on-site for knowledge transfer (3 Weeks), followed by primarily remote support
  • Full-Time (40 Hours per Week)
  • Must be willing to participate in on-call rotation (additional pay associated)

Please complete the form at the top of the page to apply.

Currently seeking a full-time, fully remote MEDITECH Expanse Analyst to support a client health system. This resource will be responsible for providing remote daily care and feeding to the MEDITECH Expanse application, while the client's internal team supports Epic implementation initiatives. Support will include supporting end-user ticket requests, completing approved change requests, troubleshooting errors within the application, and supporting the application through any necessary upgrades and patching required for Epic cutover.

Requirements:

  • Minimum of 5 years' experience with supporting the MEDITECH Expanse application BAR, HIM and ABS
  • Experience with FinThrive, Solventum 3M 360,Formfast, Logix, CDI, and MModal preferred
  • Must have strong verbal and communication skills

Logistics:

  • Must be willing to work EST hours Monday-Friday
  • Start Date: Late October 2024
  • Estimated 18-month initial agreement, followed by extensions as needed depending on implementation timeline (likely closer to 24 months)
  • Travel Requirements: Must be willing to travel on-site for three-week knowledge transfer period, followed by primarily remote support
  • Full-Time (40 Hours per Week)
  • Must be willing to participate in on-call rotation (additional pay associated)

Please complete the form at the top of the page to apply.

Currently seeking a full-time, fully remote CareLogic Analyst. This resource will be responsible for providing remote care and feeding to the CareLogic application, while client internal team supports Epic implementation initiatives. Support will include supporting end-user ticket requests, completing approved change requests, troubleshooting errors within the application, and supporting the application through any necessary upgrades and patching required for Epic cutover. Additional responsibilities include providing end-user training for the CareLogic platform using existing training materials and support documentation.

Requirements:

  • Minimum of 5 years' experience with supporting the CareLogic application
  • Must have strong verbal and communication skills
  • Preference given to candidates who have experience with training end users of all levels

Logistics:

  • Working in EST Time Zone (Must be willing to work EST hours Monday-Friday)
  • Start Date: September 9, 2024
  • Estimated 12-Month Initial agreement; followed by extensions as needed depending on implementation timeline (estimated at approximately 18-20 months)
  • Travel Requirements: Must be willing to travel on-site for knowledge transfer (3 Weeks), followed by primarily remote support
  • Full-Time (40 Hours per Week)
  • Must be willing to participate in on-call rotation (additional pay associated)

Please complete the form at the top of the page to apply.

Client is currently seeking a full-time, fully remote Epic Ambulatory/OCHIN trainer. This resource will be responsible for providing remote onboarding and refresher training sessions for end users of all levels and roles, including Providers, Mid-level Providers, Medical Assistants, Clinical Support Staff, and front desk.

Requirements:

  • Credentialed Trainer for Epic Ambulatory Modules, with preference for candidates with OCHIN experience
  • Minimum of 5 years' experience with supporting and training in Epic module(s)
  • Must have strong verbal and communication skills, with experience supporting various types of learning methods
  • Preference given to candidates who have experience modifying training content as appropriate
  • Ideal candidate has experience with various methods for end user testing and measuring the success of training content

Logistics:

  • Working in PST Time Zone (Must be willing to work PST hours Monday-Friday)
  • Start Date: ASAP
  • Estimated 3 Month Initial agreement; followed by extensions based on proven success
  • Travel Requirements: Fully Remote
  • Full-Time (40 Hours per Week)

Please complete the form at the top of the page to apply.

Currently seeking skilled candidates with strong problem-solving abilities for both full-time and part-time Remote IT Support Agent positions supporting hospital and health system users. Agents must display good interpersonal skills as they interact with users from various hospital departments, including executive levels. Agents must listen to users' technical needs, understand their problems, and implement and document resolution for them.

Responsibilities:

  • Deliver remote support to users as the first point of contact for problem resolution.
  • Provide remote workstation technical support.
  • Troubleshoot hardware, software, and network issues.
  • Install and configure software (applications, device drivers, etc.).
  • Maintain accurate, detailed descriptions of services performed while on support calls.
  • Assist team to monitor ticketing queue, support requests, and document in system.
  • Handle help desk escalations needs.
  • Establish good relationships with all clients hospitals and colleagues.
  • Manage technical documentation.

Requirements:

  • Good problem-solving skills
  • Excellent written and verbal communication skills
  • Attention to detail
  • Good interpersonal skills

Preferred Experience:

  • 3+ years of experience in IT end-user support
  • Certifications preferred. (CompTia, Microsoft, etc.)
  • Strong troubleshooting skills
  • Microsoft Windows Desktop environment experience
  • Microsoft Office 365 environment experience
  • Familiarity with HIPAA compliance
  • EHR support experience (Epic, Oracle Cerner, MEDITECH)

Schedule:

  • Our health system clients operate 24 hours per day 365 days a year.
  • Shift work may be required as well as nights and weekends.

Please complete the form at the top of the page to apply.

Job Description

Now seeking well-rounded Epic MyChart Service Desk Agents with experience assisting and supporting end users with Epic application issues for a long-term, full-time, remote engagement. Epic MyChart experience is required. Note: client coverage includes business hours, nights, and weekends in Eastern Time zone.

Responsibilities:

  • Answer and manage calls from end users
  • Provide daily Tier 1 support to end users on a variety of application issues, escalating to support teams as necessary
  • Identify, research, and resolve Epic application issues
  • Respond to end-user questions or issues regarding clinical aspects of Epic applications, such as workflow issues, application errors, user access, etc.
  • Receive, analyze, and process support requests submitted by end users, like master files and category list modifications, smart lists, text, note support, etc.
  • Understand client's latest configurations and changes to Epic modules
  • Document, track, and monitor problems to ensure timely resolution

Qualifications:

  • Must be well versed in Epic with certification in one or more Epic applications
  • Must have Epic MyChart experience
  • Build and/or reporting knowledge in Epic is preferred
  • Prior experience supporting a hospital, health system or health center is required
  • 2 years' experience in an Epic end-user support role, service desk or experience using Epic in a clinical setting for 5+ years
  • Prior experience working tickets and day-to-day help desk functions preferred
  • Must have strong customer service skills and the ability to troubleshoot and solve problems
  • Requires excellent written and oral communication skills
  • Excellent multi-tasking skills required
  • Quiet home office environment
  • High-speed internet required

Please complete the form at the top of the page to apply.



Our healthcare IT consulting firm continues to look for strong candidates for roles supporting major EHR and ancillary application vendor offerings. If you have experience in Epic, Oracle Cerner, Siemens Soarian or Invision, MEDITECH, Altera/Allscripts, TouchWorks, McKesson, NextGen, GE or Patientkeeper, please complete the form above.