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Epic Help Desk Support

Cut Epic IT Spending and Issue Resolution Time

Whether moving through an EHR transition, working on Epic new version upgrades, or supporting ongoing end-user needs, is your Epic help desk really helping?

Today's IT departments are pressured by competing projects, budgetary concerns, high turnover and staff burnout, along with an industry-wide lack of qualified IT staffing. Stoltenberg Consulting's Epic Tier 1+ Service Desk Line is the go-to solution, offering all-inclusive packaging or customized support specifically catered to your organization's budget, IT landscape and end-user needs. Whether for select facilities or across your entire health system — nights and weekends or around-the-clock support — our Epic Service Desk is here with flexibility as IT demands and user expectations change.

Named 3x Best in KLAS for Partial IT Outsourcing, Stoltenberg's Epic Tier 1+ Service Desk provides Tier 1+ and optional Tier 2 and 3 support for healthcare organizations. Our extensive knowledge and expertise aids with quick but thorough first-call resolution, Epic system knowledge transfer and workflow optimization throughout the Epic suite of applications.

Best in KLAS

Alleviate Epic Support Strain

Alleviate Epic Support Strain

Whether seeking Epic EHR, technical/desktop, MyChart, or a combination of end-user support types – available as 24/7 support or after-hours only – complete your Epic help desk support inquiry now.